Under limited supervision from the Director or the Planning & Zoning Coordinator, assists in the daily office activities of the Planning, Zoning and Building Departments including but not limited to, scheduling inspections and maintenance of proper records; respond to information requests from the public, issue permits and zoning certifications, collect applicable fees and assist in data collection. Requires a high school diploma or equivalent with vocational or technical school training in secretarial science or related area and a minimum of one to two years’ experience in a secretarial or clerical position directly dealing with the public and performing basic computer skills; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Ability to clearly communicate with the public and coworkers; Must be able to read and interpret maps. Some knowledge of GIS operations is preferred. Picks up and delivers mail. Performs general administrative/office duties as required, including typing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving faxes, answering the telephone, establishing and maintaining filing systems, etc. Must demonstrate extreme patience in stressful situations. Performs other related work as required.